November 2010 Customer Update

New Graphs Being Integrated


We are adding graphs in the native application so no export to Excel is required to view them:  So far these are the graphs now available within your Chamber Organizer or  EcTownUSA application:

1. under all-event reporting, at the bottom

2. under member billing, member invoice graphs

3. in quick reports, member trending data

We would like to hear your suggestions for any additional graphs you might appreciate having available.

Thank you!

This Months Chamber Nation Showcased Website


 

This Month Showcased Website is: Corvallis Benton Chamber Coalition in Oregon.

TCS Website of the Month


Member Search Results Page

SunScape Fashion who is a member of the Glendale Chamber in Arizona created this TCS page.  Nice Job!

CLICK HERE


Major Search Engine Overhaul Coming Soon


Keep in mind that this has not been fully implemented yet. It only works on Chamber TCS Test Searches.  Engineering is working on having this fully implemented and should have it going in the next day or so.

The short answer about the search engine update is that the new search engine scores each result based on the search query and a complex algorithm:


read more...

Items Completed per Recent Executive Meeting Requests


Items Completed per Recent Executive Meeting Requests:

  • Susan Brynar from the Chester Lake Almanor Chamber suggested this and now its been added to the system: If the member activates the Wi-Fi option in the TCS setup, then the terms Wi-Fi and WiFi are added to their keywords. If the Wi-Fi option is unchecked, then those terms are removed from the keywords.  Now people using the Chamber Search Engine will easily find WIFI hotspots via the search boxes.
  • Lisa Bailey from Irwindale CC in California made this suggestion—I think it would be a GREAT enhancement to have a log of the past posts (helps to avoid unintentional duplicates) like you have for the broadcast emails. Also not sure if you can add a link generator, but that would be awesome to help drive traffic to our websites which is the main objective of using social media.
  • Steve Voltz from the Balsam Lake Chamber suggested we ad an ability for members who use the "Member Calendar Network" to have the option of publishing this calendar with "ONLY" their events in their own websites and social networks.  This is now done: To use this, sign in to the MMS and go to your TCS page. Then find the option to "Post Events". Underneath the description are the words "Link to your events". You can click on the link or copy-and-paste the URL into an email, etc. I've tested it and appears to work well.
  • It was requested that we add video training for each module.  This has been done so members will now see a video icon within the members area and within the TCS center.
  • (Done - Thank You Great Idea!) Richard, I wanted to share this thought with you. For events, we often have people registering that aren’t responsible for paying. We have requests for the invoices to be emailed, but the only auto email goes to the person that registered. It would be nice to have the ability to also designate an alternate address for a particular invoice to be emailed to. Just a thought. Best Regards, Erin Wiedeman
    Office Manager/Business Advocate Corvallis-Benton Chamber Coalition (541) 757-1506
    ewiedeman@cbchambercoalition.com  www.cbchambercoalition.com
  • With input from Danielle Brown from Southwest Valley Chamber we re-tooled "What Do You Need Right Now" into "Members Can Help" with re-launch of old site under new name.  People were asking asking who can help... so we answered with "Members Can Help".
  • Custom configure the SUBJECT LINE of the monthly SIR Reports.
  • Per Scott we have added additional GEO-CODING details in the GEO-CODING report for easier Google map building.  Adding WIFI parks to WIFI members should be easier now. 
  • Per Robin we've added the ability to create DEFAULT payment terms for events.
  • Add Support for LinkedIN within the Multipost Area
  • Provide Access to Members for Search and No Finds + Finds As Well
  • Newsletter Advertising Module
  • Member-to-Member specials / coupon automation
  • URL Shortener so multi-posts look better once pushed out to social networks
  • Calendar break out to power multiple event websites
  • Create Buy Local Program video training for members.
  • The admin area for TCS pages off the member data base admin screen (Edit Traffic Catcher Site Info/Text) is missing a place to put the paragraph of Going Green information under where the admin is able to activate this service where members are not given access to the self service program.
  • In the members area bottom needs to have a Member-To-Member Icon and Link to only those specials.
  • Newsletters now allow for multiple calendar event modules... one for members, one for community, one of chamber or any combination.
  • The banner stats only allow for current and last month views... when selling these banners the executives need a year of history... please add this ability like you did recently for member directory exposures.
  • Convert the Going Green Program into a self-service module for members
  • Member to Member discount program
  • The Going Green program indicator needs to be improved on all member directories
  • Admins are now able to quickly edit the going green program information at the member level through admin access screen
  • Where the member sets up their going green information it needs to say "I Take the Pledge So Add My Business to this Program __ (Check Box)"
  • If the person does not enter anything in the paragraph area (although it requires 150 chars.) they can proceed with nothing in the box (this is an error).
  • The paragraph in the GG area needs to say (150 chars or more required).
  • Add a way to show how many times a particular member category is requested by month so they can use stats to sell category specific banner ads.

 

Monthly Call In Number and Screen Sharing Instructions

National Online Customer Meeting This Wednesday

 

Day: Wednesday, Date: November 3, 2010
Time: 11:00 AM (PST) 12:00 PM (MST) 1:00PM (CST) 2:00PM (EST)

Join the meeting steps listed below:
1. Screen Sharing Link: http://www.TrainingScreen.com
2. Phone Number: (775) 269-3893
3. Access Code: 339734#  

MEETINGS MAY BE RECORED FOR EXECUTIVES WHO MISSED IT LIVE.  CALL RICHARD (775) 298-1288 or eMail Richard@ChamberNation.Com FOR LINK IF YOU MISSED THE LIVE MEETING.

---------------------------------------------------

SPECIAL GUEST: Sam Azzam

To show everyone "Live" how to use MarketWise from CommunityLink to build TERRIFIC promotional materials for membership growth and Chamber events.  

View Previous Newsletters

 

Visit the Newsletter Library to learn whats new over the past several months.


read more...

Wednesday Module Training-Getting the most from your System

Q & A for our valued customers - It's your time to ask questions!

  1. We are looking forward to hearing your questions (so please get them ready before the meeting) 
  2. We will help answer the question by showing how with screen sharing
  3. We are also open to hearing and of your suggestions on how we might serve you better?

SPECIAL GUEST today is:  Jeanne Brovelli or Ralph Higgins, whom are working on the new Member Training Material with questions for the audience.

Two of the greatest qualities in life are:

 

Patience and Wisdom

Mark LeBlanc's Monday Morning Memo

 
Scarier than Halloween.

 

 

Not having relevant benchmarks.
----------
Not having a profile of your right fit.
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Not resetting your counters to zero.
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Not booking your Optimistic number.
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Not celebrating your success!
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Hope you have more treats than tricks in the coming year!

 

Mark Cell: (612) 834-2113

Russ Flint Now Offers Beautiful Sign-age for your Chamber Lobby

New Lobby Sign-age INCLUDES Retractable Sign for Easy Transport to Member Meetings*

*Otherwise it stands in your lobby to promote member optimization!

To learn more please contact Russ at: (530) 284-7557 or email Russ@ChamberNation.Com

Watch Live Network Activity

LIVE Chamber Nation network activity:

http://Live.ChamberNation.Com

Live System Uptime Report

 

CLICK HERE TO VIEW LATEST UPTIME REPORT

Chamber Tech Blog

 

SIGN UP FOR EMAIL OF EACH NEW POST - GUARANTEED USEFUL!

We've launched a new technology blog that we hope you will find useful.  The focus at the "Chamber Tech Blog" will be to provide easy technology solutions for Chambers using the latest available tools outside of Chamber Nation.

Read more at: www.ChamberTechBlog.com

Customer Update - November 2010 Customer Update

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