January 2011 Customer Update Committed to Excellent Support and Education
Training Calendar Web Editor Training 01/04/2011 Web Editor training. You will need your Snap Pages login information (user name and password) to participate. You will learn how to edit text and photos. During the class you will construct a test page. You will also learn how to upload photos and create photo slide shows. There will be a time for questions and answers. Member Workshops - 1st Wednesdays 01/05/2011 This monthly class is designed to help your members understand all that they can do with your membership system. Executive and Staff System Training - 1st Wednesdays 01/05/2011 The first Wednesday of each month we hold online training classes for executives and their staff so they can get the most out of their systems. Our first class was a success with a number of people asking us to do this on a monthly basis. Communication Training 01/06/2011 This class will cover sending emails, newsletters, calendar, and event registration. You will need to log into Chamber Nation to participate. You will also need "adminstrative" access to participate. Call into our Fuze phone number 1-775-269-3893 enter room number 435345# Member Workshops - 1st Fridays 01/07/2011 This monthly class is designed to help your members understand all that they can do with your membership system. Web Editor Training 01/11/2011 Web Editor training. You will need your Snap Pages login information (user name and password) to participate. You will learn how to edit text and photos. During the class you will construct a test page. You will also learn how to upload photos and create photo slide shows. There will be a time for questions and answers. General Adminstrative Training 01/12/2011 This class will cover the general functions of the administrative dash board. Included in the training is how to access reports, maintain member information,change member plans and categories, and more. You will need your login information to Chamber Nation and you must have "Administrative" access in order to participate. To participate call our Fuze Meeting number at 1-775-269-3893 and enter room 435345# Communication Training 01/13/2011 This class will cover sending emails, newsletters, calendar, and event registration. You will need to log into Chamber Nation to participate. You will also need "adminstrative" access to participate. Call into our Fuze phone number 1-775-269-3893 enter room number 435345# Chamber Advertising 01/14/2011 Learn how to use the system for banner ads and sponsor ads. Turn your system into a revenue producing program Web Editor Training 01/18/2011 Web Editor training. You will need your Snap Pages login information (user name and password) to participate. You will learn how to edit text and photos. During the class you will construct a test page. You will also learn how to upload photos and create photo slide shows. There will be a time for questions and answers. General Adminstrative Training 01/19/2011 This class will cover the general functions of the administrative dash board. Included in the training is how to access reports, maintain member information,change member plans and categories, and more. You will need your login information to Chamber Nation and you must have "Administrative" access in order to participate. To participate call our Fuze Meeting number at 1-775-269-3893 and enter room 435345# Communication Training 01/20/2011 This class will cover sending emails, newsletters, calendar, and event registration. You will need to log into Chamber Nation to participate. You will also need "adminstrative" access to participate. Call into our Fuze phone number 1-775-269-3893 enter room number 435345# Social Media Class 01/21/2011 Learn how to use the system to broadcast to your social media. Send information to your Facebook and Twitter pages. Tips on how to maximize the chamber exposure in the social media world. Web Editor Training 01/25/2011 Web Editor training. You will need your Snap Pages login information (user name and password) to participate. You will learn how to edit text and photos. During the class you will construct a test page. You will also learn how to upload photos and create photo slide shows. There will be a time for questions and answers. General Adminstrative Training 01/26/2011 This class will cover the general functions of the administrative dash board. Included in the training is how to access reports, maintain member information,change member plans and categories, and more. You will need your login information to Chamber Nation and you must have "Administrative" access in order to participate. To participate call our Fuze Meeting number at 1-775-269-3893 and enter room 435345# Communication Training 01/27/2011 This class will cover sending emails, newsletters, calendar, and event registration. You will need to log into Chamber Nation to participate. You will also need "adminstrative" access to participate. Call into our Fuze phone number 1-775-269-3893 enter room number 435345# Member Business Network 01/28/2011 Learn how to use the member business network to start up member to member communications. Also learn how to use the system to pass leads to your members.	Newsletter Index Join the Meeting on Wednesday - Learn and Share Your Comments Wednesday's Module Training - Adding Videos to Member Directory YouTube At Chambers Colors Colors Everywhere - More Changes in 2011 On There Way! Deleting Categories Improved Leads Passed to Member System Update Social Media Marketing – Hyping the Hype? Newsletter Archive - Be Amazed at What You Might Find Member TCS Page of the Month Meeting Suggestions Now Completed by Engineering Mark LeBlanc's Monday Morning Memo Join Us on Facebook - Latest Updates for Members Training Calendar Join the Meeting on Wednesday - Learn and Share Your Comments Day: Wednesday, Date: January 5, 2011 Time: 11:00 AM (PST) 12:00 PM (MST) 1:00PM (CST) 2:00PM (EST) Join the meeting steps listed below: 1. Screen Sharing Link: http://www.TrainingScreen.com 2. Phone Number: (775) 269-3893 3. Access Code: 339734# MEETINGS MAY BE RECORDED FOR EXECUTIVES WHO MISSED IT LIVE. CALL RICHARD (775) 298-1288 or eMail Richard@ChamberNation.Com FOR LINK IF YOU MISSED THE LIVE MEETING. Wednesday's Module Training - Adding Videos to Member Directory We'll be showing you how to create a YouTube channel for your organization. How to add video from your YouTube channel to your membership directory. How members use this to enhance their own advertising program. Your membership directory can easily become an interesting multimedia outlet for all of your visitors. Questions and Answers on subjects that are important to you. Sample Chamber of Commerce channel: http://www.youtube.com/user/spanishforkchamber?feature=mhum Sample community-wide YouTube channel: http://plumascountyevents.com/pc-tv.htm YouTube At Chambers Here is how the Spanish Fork Chamber of Commerce is using YouTube to promote its members and their community. Each video may easily be attached to members so the video plays from their website and via the membership directory. CLICK HERE Colors Colors Everywhere - More Changes in 2011 On There Way! This feature to allow TCS color changes is now ready for you and the members to use. To change the color, go to your TCS Admin page and click on "Company Logo Uploaded/Color Selected" and select "Custom" as your "TCS Color/Style". A new box and color picker tool will appear. You can either paste your hex color code into the box or select your color with the color picker. Deleting Categories Improved Maury who is the Director for the Regional Chamber Alliance suggested we connect the member links to the category manager. This was to remove extra steps in removing a category and re-assigning members to a new one. Thanks for your input Maury... this change is now live. Leads Passed to Member System Update When you send leads to your members this is how the form looks on their end. Now members can respond immediately to the requesting party right from the email. When they click on "click here to open the lead" a form opens so they can respond immediately versus openning their email and sending that way. Many leads are being passed today so we're working to make that even more efficient for your members. Social Media Marketing – Hyping the Hype? Sachin Bansal 2010 December, 27th Sachin Bansal Anyone would think, reading the huge amounts of materials created praising social media marketing, that sales were going through the roof and marketers were all driving custom Ferraris. That’s not quite the case. Talk so far hasn’t just been cheap, it’s been at a discount. If you’re marketing for removalists, you’d have to laugh at the idea that social media was your natural first choice for a market. Assessing the hype The theory, so far, is based on market research finding out things about social behavior which have never before discovered. That’s nice, but practical results are conspicuously lacking. What needs to be asked is why the hype, when so far there’s no proof that social media is delivering much more than gas? If you’re in the industry, your skepticism starts the minute anyone on a large salary starts talking about a product or mode of marketing which is suddenly the Next Big Thing. Historically, a lot of effort has been put into Next Big Things which turn into Next Big Nothings. read more... Newsletter Archive - Be Amazed at What You Might Find Visit the Newsletter Library to learn whats new over the past several months. CLICK HERE (For earlier versions click here) Recorded meeting link for this week: https://www.fuzemeeting.com/ replay_meeting/ trainingscreen/694697 Member TCS Page of the Month This months choice for Member TCS Page is from the Rancho Cordova Chamber in California: Rancho Auto Auction LLC Kenneth Philip 3780 Recycle Road Ste 1 Rancho Cordova, CA 95742 CLICK HERE Meeting Suggestions Now Completed by Engineering Richard Scully Jim from the Duarte Chamber reported this issue: When the system admin clicks on the TCS link for member database list then they CLICK ON "Edit Traffic Catcher Site Info/Text" the URLS associated with the service bullets are not there for them to edit. This is built and shows on member side in TCS center, but not for admin. This engineering ticket is in as Request ID: 12378 Maury who is the Director for the Regional Chamber Alliance suggested we connect the member links to the category manager. This was to remove extra steps in removing a category and re-assigning members to a new one. Thanks for your input Maury... this change is now live. Erin from the Corvallis Benton Chamber coalition had this feature added. Drop-Off-Credit-Feature works when activated so when dropping members, the system will credit-off unpaid invoices. Mary Stanko of the Oroville Chamber suggested we add a scrolling widget for PRESS RELEASES. Here is the code for that new widget - simply change the ORG CODE to yours when adding to your website. We'll help you if you would like: <SCRIPT LANGUAGE="javascript"> var org_id = 'ORCC' var height = 250 var width = 250 var font_size = 8 var font_face = 'arial' </script> <script src=" http://www.chamberorganizer.com/ news_scroller/pr_scroller.php"></script > Susan Brynar from the Chester Lake Almanor Chamber suggested this and now its been added to the system: If the member activates the Wi-Fi option in the TCS setup, then the terms Wi-Fi and WiFi are added to their keywords. If the Wi-Fi option is unchecked, then those terms are removed from the keywords. Now people using the Chamber Search Engine will easily find WIFI hotspots via the search boxes. Lisa Bailey from Irwindale CC in California made this suggestion—I think it would be a GREAT enhancement to have a log of the past posts (helps to avoid unintentional duplicates) like you have for the broadcast emails. Also not sure if you can add a link generator, but that would be awesome to help drive traffic to our websites which is the main objective of using social media. Steve Voltz from the Balsam Lake Chamber suggested we ad an ability for members who use the "Member Calendar Network" to have the option of publishing this calendar with "ONLY" their events in their own websites and social networks. This is now done: To use this, sign in to the MMS and go to your TCS page. Then find the option to "Post Events". Underneath the description are the words "Link to your events". You can click on the link or copy-and-paste the URL into an email, etc. I've tested it and appears to work well. It was requested that we add video training for each module. This has been done so members will now see a video icon within the members area and within the TCS center. (Done - Thank You Great Idea!) read more... Mark LeBlanc's Monday Morning Memo 2010 Reflections Clarity ---------- Congruency ---------- Consistency ---------- Commitment ---------- Conviction ---------- How are you doing? Mark Cell: (612) 834-2113 Join Us on Facebook - Latest Updates for Members
Customer Update 2011 - January 2011 Customer Update