April 2011 Customer Update Committed to Excellent Support and Education
Site Up Time Report To see our hosting RELIABILITY levels please CLICK HERE. Below is your monthly uptime report for March 2011 - For further assistance, please contact support@siteuptime.com ---------------------------- www.chamberorganizer.com Service: Chamber Organizer Outages: 0 Downtime: 0 hrs, 0 mins Uptime: 100.00% ---------------------------- Survey Results In (Updated since Last Month) We appreciate all of your responses. Most all of them were very supportive and a few showed need for improvement, or items that needed to be dealt with. Below is a summary of everything we have been asked to change, fix or discuss with the customer. Obviously we kept the names off of each request for privacy reasons. Please Note: Below shows all requests and the status at this time. Ones that are not finished does not mean we are not working on them... they are just not ready yet. read more... Calendar Events Member Workshops - 1st Fridays 04/01/2011 This monthly class is designed to help your members understand all that they can do with your membership system. Executive and Staff System Training - 1st Wednesdays 04/06/2011 The first Wednesday of each month we hold online training classes for executives and their staff so they can get the most out of their systems. For screen sharing please go to www.trainingscreen.com and click the executives "start" button. For the audio portion please call 775-269-3893 room 339734# Member Workshops - 1st Wednesdays 04/06/2011 This monthly class is designed to help members understand all that they can do with their membership system. Please go to http://www.memberclasses.com to see how to join the class. No registration is required FOR MEMBERS. Communication Training 04/07/2011 This class will cover sending emails, newsletters, calendar, and event registration. You will need to log into Chamber Nation to participate. You will also need "adminstrative" access to participate. Call into our Fuze phone number 1-775-269-3893 enter room number 435345# General Adminstrative Training 04/13/2011 This class will cover the general functions of the administrative dash board. Included in the training is how to access reports, maintain member information,change member plans and categories, and more. You will need your login information to Chamber Nation and you must have "Administrative" access in order to participate. To participate call our Fuze Meeting number at 1-775-269-3893 and enter room 435345# Web Editor Training 04/14/2011 Web Editor training. You will need your Snap Pages login information (user name and password) to participate. You will learn how to edit text and photos. During the class you will construct a test page. You will also learn how to upload photos and create photo slide shows. There will be a time for questions and answers. Social Media Class 04/15/2011 Learn how to use the system to broadcast to your social media. Send information to your Facebook and Twitter pages. Tips on how to maximize the chamber exposure in the social media world. Communication Training 04/19/2011 This class will cover sending emails, newsletters, calendar, and event registration. You will need to log into Chamber Nation to participate. You will also need "adminstrative" access to participate. Call into our Fuze phone number 1-775-269-3893 enter room number 435345# General Adminstrative Training 04/20/2011 This class will cover the general functions of the administrative dash board. Included in the training is how to access reports, maintain member information,change member plans and categories, and more. You will need your login information to Chamber Nation and you must have "Administrative" access in order to participate. To participate call our Fuze Meeting number at 1-775-269-3893 and enter room 435345# Web Editor Training 04/21/2011 Web Editor training. You will need your Snap Pages login information (user name and password) to participate. You will learn how to edit text and photos. During the class you will construct a test page. You will also learn how to upload photos and create photo slide shows. There will be a time for questions and answers. Member Business Network 04/22/2011 Learn how to use the member business network to start up member to member communications. Also learn how to use the system to pass leads to your members. Communication Training 04/26/2011 This class will cover sending emails, newsletters, calendar, and event registration. You will need to log into Chamber Nation to participate. You will also need "adminstrative" access to participate. Call into our Fuze phone number 1-775-269-3893 enter room number 435345# General Adminstrative Training 04/27/2011 This class will cover the general functions of the administrative dash board. Included in the training is how to access reports, maintain member information,change member plans and categories, and more. You will need your login information to Chamber Nation and you must have "Administrative" access in order to participate. To participate call our Fuze Meeting number at 1-775-269-3893 and enter room 435345# Web Editor Training 04/28/2011 Web Editor training. You will need your Snap Pages login information (user name and password) to participate. You will learn how to edit text and photos. During the class you will construct a test page. You will also learn how to upload photos and create photo slide shows. There will be a time for questions and answers. Chamber Advertising 04/29/2011 Learn how to use the system for banner ads and sponsor ads. Turn your system into a revenue producing program	Join the Meeting on Wednesday - Learn and Share Your Comments Day: Wednesday, Date: April 6, 2011 Time: 11:00 AM (PST) 12:00 PM (MST) 1:00PM (CST) 2:00PM (EST) Join the meeting steps listed below: 1. Screen Sharing Link: http://www.TrainingScreen.com 2. Phone Number: (775) 269-3893 3. Access Code: 339734# MEETINGS MAY BE RECORDED FOR EXECUTIVES WHO MISSED IT LIVE. CALL RICHARD (775) 298-1288 or eMail Richard@ChamberNation.Com FOR LINK IF YOU MISSED THE LIVE MEETING. LINK TO THIS MONTHS RECORDED SESSION: https://www.fuzemeeting.com/replay_meeting/trainingscreen/1223197 Wednesday's Module Training - The Groupon Concept for Chambers Since our last meeting I have been able to connect with Groupon.... Also with Scott Tate from St. Charles Mo. about his new program called Try It Local. It may be a great fit for the Chamber Daily Deal program. Try It Local are setup specifically to support Chambers of Commerce and Scott has provided me with a good reference for this program. Today we'll talk about Groupon and Try It Local so you can decide if this might be a good strategy for your members. In addition, we can talk about how you could do this today using the current system with custom improvements to the ad page to meet your specific requirements. 1. How does a program like this work. 2. What is the financials associated with this kind of application. 3. Who sells the Chamber Daily Deal to members. 4. What is the secret sauce in promoting a local program like this. 5. What liabilities could be encountered in hosting these deals for members. 6. Could we all partner together in order to develop a central ad editiing service company? 7. Q&A FInancial Notes: Business gets 70%, Try It Local gets 20% (to cover hosting, credit card fees, etc.), and the Chamber gets 10%. This compares to Groupon which takes 50% and the business keeps 50%. Another nice thing is this company pays the week following the offer where as Groupon can take up to 90 days – that length of time is not good for small businesses. Reference websites: (www.Groupon.com and www.TryItLocal.com) What a Member Needs to Optimize for Chamber Promotion When you sign up new members you may want to provide them with a helpful guide about the information they will need to assemble in order to properly optimize their business for search. The sample below if for an artist but the concept applies to all members. In addition, you will want to REMIND YOUR MEMBERS that we are here to help them at www.FREEMEMBERSSUPPORT.com. What every it is... images, sizing, ideas... anything they need. Russ Flint was kind enough to send this information in for our newsletter. read more... Newsletter Archive - Be Amazed at What You Might Find Visit the Newsletter Library to learn whats new over the past several months. CLICK HERE (For earlier versions click here) Recorded meeting link for this week: https://www.fuzemeeting.com/replay_meeting/trainingscreen/907097 email richard@chambernation.com for password. Join Us on Facebook - Latest Updates for Members Mark LeBlanc's Monday Morning Memo L.U.C.K. (April 2011) Laboring ---------- Under ---------- Correct ---------- Knowledge ---------- Mark Cell: (612) 834-2113 Use ChamberMe.Com for Recruiting New Members . Use ChamberNation.Me to Educate Members on Your Services .
Customer Update 2011 - April 2011 Customer Update