November 2009 Update
"Driven to Provide Excellent Support"

Beautiful Headers for Broadcast Messaging System


EcTownUSA

Did you know that you can customize the look and the feel of your broadcast messaging system?  When the customization is done every email will present your brand through the custom banner and border color.


read more...

MY Ad Cloud is Converting to Buy Local Program


Richard Scully

We have engineering re-tooling our existing My Ad Cloud system to be much better for members and your Chamber of Commerce.

When the engineering is finished members will have a much better home page and full PayPal service will be available.  

This means that members can sign up for a PayPal account and when ever they enter a price for a item it will convert from a "Display Only" advertisement to an item that can be bought online through PayPal with very little effort. 


read more...

New Hyper-link for sending referral to member from Member Database Admin


Richard Scully

At the last Chamber Executive meeting Mary Stanko from the Oroville Chamber of Commerce asked us to add the capability to quickly send a referral or lead to the member.

This capability has been added and can be accessed from the small arrow to the right of the member record within the member database admin. 

New


Richard Scully

Thanks to Patty and Jay at the Walnut Creek Chamber for this update.  We partnered with them to create a new calendar view to provide a more modern look while also integrating more functions on a single page.

To change out your Calendar on your website please contact us, or simply replace the current website calendar link  with the one you will find at:

MMS Configuration > System Links > Look for the "Hybrid" calendar link.

Edit Posts in Social Network


Richard Scully

 Many of you during the last Executive meeting asked if their was a way to edit posts in the Social Network.  Now there is.

Login as a ADMIN and then enter the social network area... from there you will see "Edit Posts".

Possible new Relocation Program


Richard Scully

We are now in negotiations and if the pricing is right we are looking at adding a powerful new community demographics system to many Chamber websites.  Please let me know if you like this:

CLICK HERE 

EXECUTIVE TRAINING & MEETING w/ Screen Sharing NEXT WEDNESDAY @ 11AM (PST)

Richard Scully

NEXT WEDNESDAY NOVEMBER 4, 2009 at 11AM (Pacific Standard Time).

You will notice from the content on this newsletter that we've been able to add EVERY FEATURE requested at the last meeting PLUS a whole lot more.  Please feel free to ask questions about any of these items or others that you would like help on. 

Special Peak Into Success at the St. Charles Chamber of Commerce:

We have some major success to report on the Chamber Social Network through the St. Charles Mo. Chamber of Commerce.  We'll show you their live network screens so you can witness what they're seeing happen by using this with their members.

DIAL IN / SCREEN SHARING MEETING INSTRUCTIONS:

Call In Number: 218-844-0840

Access Code: 580307#

Screen Sharing Link: http://Training.ChamberBusinessPlan.Com 

Improved Member Statements

Richard Scully

We would like to thank Sally Baker-Brenner from the Small Business Chamber for this idea:

Some of you may not know that you can create a member statement by simply clicking on the "INF" link next to the member database record.  There is a great deal of information there that may help in member renewals.

A new improvement has been made as we have added the ability to view the events they have registered for and if their is still a balance owed.


read more...

Member Coupons Now Post to Facebook, Cheap Tweet, Twitter and Chamber Social Network

Richard Scully

The coupon creator is the most popular member module in the system.  To help members promote their businesses we added the ability to TWEET their coupons through twitter to their followers.

We had many member requests asking us to add the ability to broadcast their coupons through Facebook as well.  This has been added along with posting to the Chamber Social Network.

Now members who create coupon promotions can now be viewed through the Chamber of Commerce website, member directory, the members TCS page, Twitter, Facebook and now the Chamber Social Network.


read more...

Weekly Social Network Digest

Richard Scully

Every week your members (when activated) will receive a weekly digest of all activity delivered through the social network.  This report will be delivered early Monday mornings.

Right at the top is a EASY TO CLICK opt-out for members who no longer want the digest delivered.   

Want to See What Dropped Members Still Owe?

Thanks to Debbie Anderson from the Surprise Regional Chamber you can now run reports on DROPPED MEMBERS by:

1. Billing Area

2. Invoice By Date Report

3. Choose from drop-down for Active / Dropped

If you use this report, you'll be able to look up the unpaid invoices for dropped members during those particular months.

Editing a Social Network Post

Richard Scully

Engineering has added the ability for admins to update posts- there's an option in the menu on the left within the Chamber Social Network to turn on an edit-posts mode.  We can't allow for a deletion of a post because it could disrupt presentation of posts and debugging in the future, but updates are possible.  All updates to posts will be logged, so that if an admin has to delete something, we have a record of what was deleted.

Newsletters are now part of the Multi-Post Service

Richard Scully

Jill from the Boulder City Chamber suggested that you should be able broadcast your newsletters out automatically to Twitter, Facebook and the Chamber Social Network.

This has been added.

Easly ADD SIMILAR EVENT now in the event registration system

Richard Scully

Thanks to Mary in the Oroville Chamber of Commerce you can now: 

Engineering has made changes to the event submission system.


1. at the end, there's an option to 'add a similar event', which copies the previously entered info (will make it easier to enter multiple events that are at the same location, or similar events, or events with the same contact info, etc.)

2. there is a verification page, so the user gets a chance to validate their event info before final submission 

NOTE: can you change be sure that the link to event registrations always open up a new window for event submission? I think that the person that had a problem, may have gotten confused because of an iframe related quirk (blank-appearing screen because of vertical scroll).

Points Report in Social Network Now Done

Richard Scully

 During the last Chamber Executive meeting you asked for a POINTS REPORT so that you could run contests for members who do business with one another.  You will now see a points report within the Chamber Social Network area as long as you are logged in as a "ADMIN"

Member Photos now Showing in Member Database Admin

Richard Scully

Sarah in the Quincy Chamber of Commerce suggested that we should show the photo of members on file within the member database area.  Now when you don't see a photo while speaking to a member you can remind them to email it to you.  It's an important step now that the Chamber Social Network has launched.  

Chamber Business Plan

Richard Scully

 If you are ready to fully launch the full potential of your system we invite you to read through the Chamber Business Plan.

You will find a lot of valuable information and full disclosure on the power of the Chamber Nation system.

CLICK HERE TO VIEW THE CHAMBER BUSINESS PLAN

Newsletter Copy Function

Richard Scully

We've added a copy feature to the newsletter editor.  It allows you to copy a newsletter and then adjust it for the next issue.

This should save you some time.

EcTownUSA - Chamber Nation News - November 2009 Update

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