October 2015 Customer Update
"User Advisory Group Monthly Update"

Educational Services Binder Now Included with Premium Membership

Bonus Idea

Chamber Membership Card



Did you know that you can update your mobile apps at any time? You can add fun things like community tours, sponsor tours, valuable membership card services, coupons and a whole lot more.

We are going to show you how to ADD THE NEW CHAMBER MEMBERSHIP CARD to your mobile app. 
 

Learn How To Do This

Need Help?

Administrative System Training:
www.ChamberClassRoom.com
www.ChamberStaff.com

Member Education:
www.TrafficCatcherSystem.com

Strategy:
Richard Scully, CEO
855-233-6362 Ext. 701
www.ChamberNation.com

Billing Systems:
Sam Azzam, Operations
855-233-6362 Ext. 704
www.ChamberClassroom.com

Educational and Administrative Support:
Dr. Ryan Nielsen, Education
855-233-6362 Ext. 702
www.ChamberClassroom.com

Project Manager & Premium Membership Manager:
Kim Allen, Member Support
855-233-6362 Ext. 711
www.GoPremium.club

Welcome Newest Network Participants

Kimberly Vaughan Events, LLC.
Kimberly Vaughan
Website
info@lgbtweddings.com
Join Date: 07/06/2015

New York State Chamber of Commerce
J.Alexander Martin
Website
jalexanderm@me.com
Join Date: 07/24/2015

North Miami Beach Chamber
Chris Colona
Website
chriscolona@gmail.com
Join Date: 07/28/2015

Greater North Miami Beach Chamber
Zully Gonzalez
Website
chamber@nmbchamber.com
Join Date: 07/28/2015

Kevin Dwyer and Associates
Kevin Dwyer *
Website
kevin@kdwyerassociates.com
Join Date: 08/03/2015

Northwest Ohio Hispanic Chamber of Commerce
Josh Torres
Website
joshtorres@nohcc.com
Join Date: 08/03/2015

Merrimack Chamber of Commerce
Dawn Shepherd
Website
info@merrimackchamber.org
Join Date: 08/03/2015

Norco Area Chamber of Commerce
Diane Collins
Website
diane@norcoareachamber.org
Join Date: 08/19/2015

Ashburn - Turner County Chamber of Commerce
Stevi Thompson
Website
turnercountychamber@gmail.com
Join Date: 08/20/2015

Mesquite Chamber
Jeff Powell
Website
jpowell74@live.com
Join Date: 08/21/2015

Mesquite Chamber of Commerce
Ken Cook
Website
kmcook04@hotmail.com
Join Date: 08/21/2015

Boulder City Chamber
Brina Marcus
Website
brina@bouldercitychamber.com
Join Date: 08/21/2015

Valdosta-Lowndes County Chamber of Commerce
Leslie Harris
Website
lharris@valdostachamber.com
Join Date: 08/28/2015

Chamber Main Street
Brandy Ripley
Website
info@saccity.org
Join Date: 08/31/2015

October Executive Web Meeting / Q&A Session

Next Meeting:
Day: Wednesday 
Date: October 7, 2015
Time: 11:00 AM (PST)
12:00 PM (MST) 1:00PM
(CST) 2:00PM (EST)


Scheduled Topics:
  • Quick Check-In to find out how things are going
  • Quick overview of the new Chamber Nation Website and Core Elements
  • Presentation by Richard Scully (CEO) about the new Automated Texting Membership Proposal System.
  • Q&A
After the Meeting Bonus Time:

There will not be a separate bonus time today.

HOW TO JOIN THE MEETING 
  1. Screen Sharing: http://www.TrainingScreen.com
  2. Phone: (530) 881-1212
  3. Access Code: 901-325-889

Would you like to join the meeting with your >>APPLE or >>ANDROID mobile device? Click link above for either device and once installed be sure to USE MEETING ID: 901-325-889

Automated Texting Membership Proposal System

You're going to be amazed at the quality of our easy to use services that we provide to your Chamber of Commerce and to your members. 
Everything we develop is around the concept of improving Chamber Relevance and saving either your members, or our customers TIME
For this reason we have developed a fully automated membership proposal system that is accessed by simply texting the word (we will provide this to you later) to 72727. Once that step is completed, a short questionnaire is presented on the mobile device where your prospective member can enter some information. This information is then used to deliver a beautiful membership proposal that comes from your Chamber. Our Chamber customers have nothing to do but to make sure the prospective member texts in and answers a few questions. You can even do this for the member while talking to them on the phone or in person.
A terrific way to be sure that ALL OF YOUR prospects, regardless of your sales rep, or ambassador, are receiving the best proposal possible. 

Tip of the Month - Creating Tiered Membership Graphs of Benefits

** If you would like to create one of these, you must first contact us to turn this service on.  This is a quick and simple thing for us to do and can be done in a matter of minutes. **

(Note:  Tiered plans based on employee counts will not be able to be joined online.  If you have 1 or more tiered plans based on employee count, the JOIN link will tell the prospect to contact the chamber directly to sign up fro this plan.  This tiered structure is based on "benefits" that you can list.)

1.  Log in as an administrator to chamber organizer.
2.  Click on the link for "Member database"
3. On the top left, click on the link for "Plans"  (Note: you might have to create new plan names to use with this new "member benefit" tiered feature)
4. Scroll to the very bottom and click on the link titled "Membership Plan Features"
5. Inside here, click "add New feature" to add a new feature (also considered a member benefit)
    (NOTE:  When you are adding your new features, to make sure your charts do not end up with all kinds of holes, you want to start with the lowest membership plan and list all of those features, and then add new features based on the next level up, then the next level up, and so on)
6.  In the Add New Feature field, write the Description of the feature, Internal notes are optional - and only seen by admins if you need it, and then for the feature type there are 3 options:  1) "simple" - applies to every member every time they register for that plan, whether new member or renewing member; 2) "New Member Registration Only" - this applies to ONLY new members; and 3) "Renewal" - this applies to ONLY renewals.  NOTE: most chambers use simple for all of their features because they want their members year after year to get all of the same benefits.  However, one example that might be listed in some plans as "New Member Registration Only" could be something such as "Ribbon Cutting Ceremony")
7.  After you add each feature it will take you back to the list of features where you can repeat the steps to add more new features (which you also will see that you will be able to edit, delete, and move up or down in case you made a mistake in location).  Once you have finished adding your last feature and moving them where you want them so they are in order, then you will be at the "Membership Plan Features Page."
8.  AFTER you have added all of your features , then you want to click on the link at the top left that says "Plans List" to go back to your plans.
9. Click on the Pencil (edit) icon next to the plan you wish to assign the benefits you just chose to.  (I recommend that you begin with the lowest plan first and again work your way up from there).
10. Inside the plan (edit) scroll to the very bottom and click on the text that says "Click here to add features to this plan."
11.  Once you have clicked on that link, you will see a list of ALL of the Features that you added in step 6 & 7 with check boxes to the left of them.  Put a check in every box for every feature you want made available in THIS plan that you are editing right now. (Note: if you forgot a feature, you can actually add/edit available features at the very bottom here, but please note that you will want to move the feature you add/edit into its proper location to avoid gaps in your chart)
12.  Once you have checked all of the boxes that you want for that plan, click "continue" at the bottom of the list.  This will take you back to the "edit" area for that specific plan you were working on.
13.  Scroll to the very bottom again and click inside the box for the "Matrix Color" and then using the color chooser, pick the color you would like for this particular bar on the graph.  Once you have chosen your color, click "continue" (Note: if you choose the color BEFORE going into the check boxes to choose the features for that plan, when you click "continue" on the features chosen page, then matrix color will not have saved and will be reset and you will have to do it again - so you must wait until after you have chosen the features for that plan.)
14.  This will take you back to your list of all of your plans.  Now move on to the next level up and repeat steps 9-13 for your next level plan.
15.  Continue steps 9-13 for each of your plans that you want listed as a tiered (member benefits) plan.
16.  This will complete what is required to set up this tiered structure.  Now you just have to make it live.

At any time that you would like, you can see what the status of this is looking like before making it live on your site by going to MMS Configuration --> System Links --> Link 2.4(c) and clicking on that link.  Then, when you are ready to make this LIVE on your site, you simply replace the "join" link(s) that are currently on your site with the link 2.4(c) and your new tiered plans will show live.

User Advisory Group Update - October 2015 Customer Update